Garagekeepers insurance
Coverwatch places garagekeepers for repair shops, body shops, dealers, and valet operations. We shop 60+ carriers and set the basis and limits to the real number of cars on your lot, so the policy actually pays a customer's loss instead of just checking a box on a dealer agreement.
- Form CA 99 37 the ISO endorsement that grants it
- Three coverage bases legal liability, direct primary, direct excess
- 60+ carriers shopped for your lot
At a glance
- What it covers
- Physical damage to a customer's vehicle left in your care to be serviced, stored, parked, or valeted.
- What it doesn't
- Damage to vehicles your own business owns, and faulty workmanship on the repair itself.
Trusted by 60+ carrier partners
What does garagekeepers insurance cover?
Garagekeepers insurance covers physical damage to a customer's vehicle while it is in your care, custody, and control, being serviced, stored, parked, or valeted. It pays for fire, theft, vandalism, and collision losses that your standard auto and general liability policies exclude. It does not cover vehicles your business owns or faulty repair work.
How we get you covered
We take garagekeepers insurance to 60+ markets, build it to fit your business, and keep it compliant.
Read your risk
We map what could actually go wrong in your operation, where a claim would come from, and who would bring it.
Shop 60+ markets
We take your risk to the carriers that know your class and make them compete on price and terms.
Build the endorsements
We add the endorsement wording that decides whether the policy responds to a claim, beyond the base form.
Keep you compliant
We handle the COIs, additional-insured certs, and renewals, so you are never the one chasing paperwork.
Who needs garagekeepers liability
Any business that takes possession of vehicles it does not own, from repair shops and dealers to valet and parking operations.
Garages
Repair shops, dealers, and service businesses hold customers' and inventory vehicles every day, the core garagekeepers exposure.
Auto repair
Cars sit in bays and lots for service, so fire, theft, and lot moves are the everyday losses to cover.
Body shop
Vehicles often stay on site for days mid-repair, raising the value at risk in any single fire or weather event.
Mechanic
Even a small shop holds customers' keys daily; a single overnight theft is the loss garagekeepers pays.
Auto dealer
Lender and franchise agreements typically require direct primary coverage sized to lot value.
Used-car dealer
A lot packed with inventory means one hail or fire event can reach every vehicle at once.
Restaurants
Venues that valet park guests' cars take them into their care, the same care-custody-control exposure as a shop.
What's covered, and what isn't
In the policy
Theft of a customer's vehicle
A car left for service or storage is stolen off your lot or out of your bay. Garagekeepers pays the customer's loss, the single exposure that drives most shops to buy the coverage in the first place.
Fire and explosion damage
A fire in the shop, an electrical fault, or an explosion damages vehicles parked inside or out front. Both the broad cause-of-loss form and the named-peril form respond to fire, lightning, and explosion.
Vandalism and malicious mischief
Someone keys, breaks into, or otherwise vandalizes a customer's car while it sits in your custody overnight. Vandalism and mischief are covered whether you write the broad form or the named-peril form.
Collision and overturn
A car is damaged in a collision or rolls during a test drive, a move across the lot, or a valet park. The collision-or-overturn option pays for impact damage to the customer's vehicle in your care.
Direct coverage regardless of fault
On a direct primary basis, the policy pays for covered damage to a customer's auto without regard to whether your shop was legally liable. This is the wording dealer and lender agreements typically require you to carry.
Not in the policy
Vehicles your own business owns
Your service loaners, shop trucks, and dealer inventory are not customers' autos. Physical damage to vehicles you own sits on your commercial auto or dealers physical damage coverage instead.
Covered by Commercial Auto
The building and your equipment
Damage to the shop itself, your lifts, tools, and parts inventory is property, not a customer's vehicle, so garagekeepers does not respond to it.
Covered by Commercial Property
Faulty repair work
If your own defective workmanship damages the car you were hired to fix, garagekeepers excludes it. A comeback on the repair itself is a garage operations and errors exposure, not a property-damage-to-others claim.
Covered by garage liability / garage operations E&O
Theft by your own employees
Dishonest acts by your staff, such as a technician stealing a customer's car or its contents, fall under employee theft and crime coverage rather than garagekeepers.
Covered by Crime & Fidelity
Contents and personal property in the car
A laptop, tools, or other personal items left inside the customer's vehicle are typically excluded. Garagekeepers responds to the vehicle, not the loose property a customer leaves behind in it.
Claims garagekeepers liability pays
Customer car stolen off the lot
A vehicle left overnight for service is stolen from the shop's lot. On a direct primary basis garagekeepers pays the customer's loss. On a legal liability basis it pays only if the shop's negligence, such as leaving the keys in it, enabled the theft.
$15K–$75K+
Hail damages stored vehicles
A storm drops hail on a row of customers' cars waiting in the back lot. Broad-form garagekeepers covers the dents across every affected vehicle, each subject to its own deductible up to the per-event maximum.
$25K–$250K+
Valet collision
A restaurant valet backs a guest's car into a pillar. Garagekeepers pays the collision damage to the guest's vehicle, a loss the restaurant's general liability and auto policies both exclude as property in its care.
$5K–$40K+
Shop fire damages cars inside
An electrical fire spreads through a body shop and damages several customers' vehicles in the bays. Garagekeepers responds to the fire damage on each car, separate from the property claim on the building and equipment.
$50K–$500K+
Ranges are typical loss bands for these claim types, not a quote. Actual exposure depends on the basis, the limit, the deductible structure, and how many vehicles a single event reaches.
How much coverage you need
There is no standard limit. Two things set what you actually need, and you carry whichever is higher.
- The peak value of cars in your care
- Count the most vehicles on your lot at once, then multiply by their average value. A used-car lot or storage yard packed with inventory needs a far higher per-location limit than a two-bay shop, because one fire or hail event can reach every car at once.
- The basis your contracts demand
- Dealer franchise agreements and floor-plan lenders typically require direct primary coverage, which pays the customer regardless of fault. A bare legal liability form may be cheaper but leaves a no-fault theft or weather loss on you, so the contract floor usually wins.
- Floor-plan lender
- Direct primary basis
- Dealer franchise agreement
- Per-location limit set to lot value
- Valet / parking contract
- Garagekeepers on customers' autos
Inventory finance lenders typically require a limit at least equal to the financed value of the vehicles on the lot.
Manufacturer dealer agreements commonly size the limit to the maximum inventory and customer-vehicle value held at the location.
Hotels, restaurants, and event venues that hire a valet operator routinely require proof of coverage on guests' vehicles in the operator's care.
- Limit per location
- $50,000–$500,000
- Deductible per auto
- $250–$1,000
- Coverage basis
- Legal / direct primary / direct excess
- Cause-of-loss form
- Broad form or named peril
The most the policy pays for all customer vehicles damaged at one location in a single event. Size it to the peak number of cars on your lot times their average value, not the average day.
The amount subtracted from each damaged customer vehicle before the policy pays. A multi-car event applies the deductible per car, which is why a maximum per-event deductible matters.
The basis you select on the form decides whether a no-fault loss is paid at all, so it is the first thing to confirm against any contract you have signed.
The broad form covers any cause except collision and overturn. The named-peril form covers only fire, lightning, explosion, theft, and vandalism. Add collision-or-overturn separately for impact and test-drive damage.
Endorsements that close the gaps
The base form is the start. These add-ons are where the policy gets built to fit your business.
Garagekeepers Coverage
CA 99 37The ISO endorsement that grants the coverage by attaching to the Business Auto form. It carries the checkboxes that select legal liability, direct primary, or direct excess and the per-location limit.
Direct primary coverage option
Elected on CA 99 37, this changes the policy to pay for loss to a customer's auto without regard to your legal liability. It is the basis most dealer and lender agreements require.
Customer Complaint Legal Defense Coverage
CA 25 66A claims-made endorsement on the Auto Dealers form, separate from CA 99 37. It pays defense costs for customer complaints over the sale, service, or repair of a vehicle, subject to per-complaint and aggregate limits.
Collision-or-overturn coverage
An extra-cost cause-of-loss option that extends garagekeepers to impact and rollover damage, including losses during test drives and lot moves that the broad form alone does not reach.
Questions buyers actually ask
Garage liability covers bodily injury and property damage your operations cause to others, and it includes products and completed operations, so it responds when faulty work injures a third party. Garagekeepers covers something garage liability and your auto policy both exclude: physical damage to a customer's vehicle while it sits in your care, custody, and control. A car left for service is property in your control, so the liability forms will not pay for fire, theft, or hail that reaches it. Garagekeepers buys that excluded coverage back. Most shops need both, because one handles your liability to people and the other handles damage to the cars on your lot.
These are the three bases garagekeepers can pay on, and the choice decides when a claim is covered. At fault for the damage? Legal liability covers it. A no-fault theft or hailstorm it won't. Direct primary drops the fault test entirely and pays for covered damage to the customer's vehicle no matter who is to blame, which is why dealer and lender agreements usually require it. Direct excess works like direct primary on fault, but it sits behind the customer's own auto insurance and only pays once that policy is exhausted. Of the three, direct primary is the broadest and the most commonly demanded.
Only if you carry it on a direct primary or direct excess basis. On the legal liability basis, garagekeepers pays only when your shop is legally responsible, so a theft you didn't enable, a vandal, or a hailstorm would not be covered. Direct primary removes the fault requirement and pays for covered damage to the customer's vehicle no matter who is to blame. Direct excess does the same but only after the customer's own insurance pays first. Because most theft and weather losses are no-fault, shops that want their customers protected in every scenario carry direct primary, which is also the basis most floor-plan lenders and dealer agreements demand.
Any business that takes physical possession of vehicles it does not own. That includes auto repair shops, body shops, mechanics, new and used car dealers, and detailers, because customers' cars sit in their bays and lots every day. It also reaches operations outside the repair trade: parking garages, car washes, towing companies, and restaurants, hotels, or venues that offer valet parking. In each case the vehicle is in the business's care, custody, and control, which is the exclusion that strips the loss out of a standard general liability and auto policy. If a customer hands you their keys, garagekeepers is the coverage that pays when their car is damaged while you hold it.
Size the per-location limit to the peak value of customer vehicles you hold at once, not an average day. Count the most cars on your lot during a busy week and multiply by their average value. One fire, theft ring, or hailstorm can reach every vehicle at once. A small two-bay shop may be fine at fifty to one hundred thousand dollars, while a used-car lot or storage yard can need several hundred thousand. Then check your contracts, since floor-plan lenders and dealer franchise agreements often set a required basis and limit tied to inventory value. Carry whichever number is higher, and confirm the per-event deductible maximum so a multi-car loss does not stack deductibles against you.
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